1. Introduction
By accessing or using the services provided by Pro Junk Dispatch, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree with these Terms, you may not use our junk removal and cleanout services (the “Services”). These Terms constitute a legally binding agreement between you and Pro Junk Dispatch.
Pro Junk Dispatch reserves the right to modify, update, or change these Terms at any time without prior notice. Continued use of the Services after such changes constitutes your acceptance of the new Terms.
2. Services Provided
Pro Junk Dispatch provides professional junk removal and cleanout services for both residential and commercial properties, including but not limited to:
- Residential junk removal
- Commercial junk removal
- Estate cleanouts and home transition cleanups
- Hoarding cleanouts
- Furniture and appliance removal
- General debris and trash removal
We reserve the right to modify or discontinue any of the Services without prior notice. All Services are provided subject to availability.
3. Pricing and Payment
- Pricing is determined based on the volume of items to be removed and the complexity of the job.
- Pro Junk Dispatch provides a free, no-obligation estimate for Services prior to commencement. The final price will be confirmed on-site before work begins.
- Payment for Services is due upon completion of the work, and we accept payment via cash, credit card, debit card, or any other accepted payment method.
- Pro Junk Dispatch reserves the right to charge additional fees in certain situations (e.g., large quantities of items, special handling, long distance, etc.).
- All prices are subject to change based on circumstances such as volume, location, and additional services requested.
4. Scheduling, Cancellations, and Delays
- Service appointments are subject to availability and are confirmed via email or phone.
- Cancellations must be made at least 24 hours before the scheduled appointment time to avoid a cancellation fee.
- In case of delays, including but not limited to weather conditions, traffic, or unforeseen circumstances, Pro Junk Dispatch will provide notice and attempt to reschedule the appointment.
- Pro Junk Dispatch reserves the right to reschedule or cancel appointments if there are factors beyond our control, including inclement weather, accidents, or other emergencies.
5. Client Responsibilities
- Clients are responsible for ensuring that all items to be removed are accessible and ready for removal at the scheduled time.
- It is the client’s responsibility to secure any sensitive or valuable items that may be on the property.
- Pro Junk Dispatch is not liable for any damage to property, landscaping, or other structures unless caused by our gross negligence.
- Clients must ensure that hazardous materials (e.g., chemicals, batteries, asbestos, medical waste) are not present. Pro Junk Dispatch does not handle hazardous materials and reserves the right to refuse service if such materials are found.
6. Liability and Insurance
- Pro Junk Dispatch carries liability insurance for all services provided.
- While we take every precaution to avoid damage to your property, we are not liable for any damage unless caused by our negligence or willful misconduct.
- Our liability is limited to the total amount paid for the Services provided. In no event will we be responsible for indirect, incidental, or consequential damages.
7. Prohibited Items
Pro Junk Dispatch will not remove the following items:
- Hazardous materials (chemicals, asbestos, medical waste)
- Car parts, engines, or tires
- Refrigerators or appliances containing Freon unless properly drained
- Illegal substances, stolen goods, or contraband
- Any materials deemed dangerous or harmful by local, state, or federal regulations
If you attempt to have prohibited items removed, Pro Junk Dispatch reserves the right to cancel the service and charge a fee for the initial service call.
8. Privacy and Data Protection
Pro Junk Dispatch respects your privacy. Any personal information you provide will be used exclusively for the purpose of providing our Services. We do not share your personal information with third parties unless required by law or with your express consent. For more details, please refer to our Privacy Policy, available on our website.
Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
9. Changes to Terms
Pro Junk Dispatch may update or modify these Terms at any time. Changes will be posted on our website, and it is your responsibility to review them regularly. Your continued use of the Services after any changes to the Terms constitutes your acceptance of the modified Terms.
10. Governing Law and Dispute Resolution
These Terms and all transactions shall be governed by the laws of the state in which the services are provided. Any disputes arising out of or relating to these Terms will be resolved in the courts of that state. In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiation. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
11. Contact Information
If you have any questions regarding these Terms or need further clarification, please contact us:
Pro Junk Dispatch
Phone: (803) 590-1095
Email: [email protected]
Website: https://junkgarbageremoval.com/
